Zia Zaman, Chief Innovation Officer for MetLife Asia, and head of LumenLab, MetLife Innovation Centre in Singapore, will share his point of view on the significant trends that shape the orientation of Asian customers across all sectors, not just insurance.
Zia believes much about the future is in fact certain, and agrees with William Gibson’s famous quote "The future is already here – it’s not evenly distributed yet."
The eight vectors of change will be discussed in a highly interactive and thought-provoking session. These consumer trends look out at how the economy will change and how consumer expectations will demand change from brands to respond. Topics such as user experience, intelligence, blurring of categories, and holistic wellbeing will be addressed.
The session is designed not to achieve consensus, but to provoke and inspire why we need to innovate. It offers a chance to gaze into the crystal ball and see not just what's changing, but what needs to be done today in order to best position ourselves for future success.
For more information about the speaker, please click here.
Andrew Conrad, Chair and Board Liaison
ACCJ Financial Services Forum
John Carlson, Chair
William Bishop, Andrew Joyce, Yuko Kidoguchi, Toshio Nagase, Takeo Morooka, Byron Sigel, Vice Chairs
Marie G. Kissel, Board Liaison
ACCJ Healthcare Committee
Ryan Armstrong, Jonathan Malamud, Mari Matthews, Committee Leaders
Sachin N. Shah, Board Liaison
ACCJ Insurance Committee
Yoshitaka Sugihara, Chair
Megumi Tsukamoto, Vice Chair
Megumi Tsukamoto, Board Liaison
ACCJ Internet Economy Task Force
NOTE 1: This event is OFF THE RECORD.
NOTE 2: If you cancel after the stated deadline, the full meeting fee will be charged to your account. Sorry, no substitutions or walk-ins.
NOTE 3: If you are driving to Tokyo American Club, please inform the ACCJ of the make, model, color and plate of the vehicle, by the registration deadline, as arrangements must be made. A 1,700 yen parking fee will apply.
If you need to cancel your registration due to illness, travel to affected areas within the past 14 days, or contact with someone who has traveled to affected areas, and the cancellation deadline has passed, please contact firstname.lastname@example.org and accommodations will be made through March. For more details, please click here.
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