3,100 members united against COVID-19
The ACCJ community is dedicated to working together to ensure business continuity and the well-being of the communities in which we operate. Across Japan, ACCJ member companies and their employees are contributing products, services and skills to overcome the challenges posed by the COVID-19 crisis. Below you'll find a continually updated listing of initiatives available to assist individuals, business and institutions.
ENGLISH PRESS RELEASE
JAPANESE PRESS RELEASE
ENGLISH PRESS RELEASE
JAPANESE PRESS RELEASE
The ACCJ IT SECTOR VS. COVID-19
At Cisco Systems G.K., helping our customers, partners, communities and people take advantage of technology in times of massive transformation is core to who we are. In these challenging times of uncertainty, we are committed to providing viable solutions to the global community and supporting those in need.
SEE DETAILS
Supporting Our People Cisco provides free offerings and cloud-based services across Webex, security solutions and more, in order to:
Supporting Business Continuity Over the last few months, our partners, supply chain, customer support, and IT teams have been preparing for this pandemic. The dynamic situation has certainly caused unpredictability, but we have responded by:
Supporting the Community Most importantly, we will do whatever it takes to support those whose lives have been impacted by this pandemic and those on the frontlines:
To find our more, please reach out to your regular Cisco contact for assistance and advice or simply email us at pandemicsupport@cisco.com. シスコシステムズ合同会社では、顧客やパートナー、コミュニティ、人々が、大規模な変革の際にテクノロジーを利用できるようにすることを重視しています。困難を極め将来の見通しが立たない時代において、私たちはグローバルコミュニティに実行可能なソリューションを提供することをお約束します。 人々に対するご支援 シスコは以下の目的を達成するため、クラウドベースのWebex（英語）およびセキュリティソリューションを無償で提供しています。 ● 社員の感染リスクを軽減するため ● 関係者とつながり、生産性と安全性を維持できるため ● お客様が迅速にリモートワークの環境に着手できるため 事業継続性に対するご支援 この数ヶ月間にわたって、当社のパートナー、サプライ チェーン、カスタマー サポート、ITチームは世界的な感染症の拡大に備えて準備を進めてきました。大きな状況変化は予測が難しくはありますが、以下の方法で対応を進めてきました。 ● これまでの経験を踏まえながら、製造、部品供給、物流の各部門が、世界中で注文処理、代替部品の確保、製造能力の拡大に注力 ● 時間の単位で緊急事態への対応し、コロナウイルスと戦いビジネスの生産性を維持するために必要な機器およびソリューションを提供 ● リモートでの事業継続に役立つ情報を自社サイトSupporting Business Continuity （英語）にて広く提供し、シスコ自身またはシスコのお客様が採用している多くの事例を紹介 ● リモートワークの業務効率を高めるご要望をお持ちであれば、無償のWeb会議ソリューションのページ(英語)をご参照ください。 ● リモートワーク環境におけるセキュリティの確保については無償のセキュリティサービスに関するページをご参照ください。 地域社会に対するご支援 各地域社会おいて、直接的、間接的に関わらず生活に影響を受ける人々に対し、シスコは可能な限りの支援を行います。 ● カリフォルニア州サンタクララ郡：コロナウィルスから派生する疾病のためにホームレスとなる怖れがある家庭や個人に対する寄付活動 ● 中国、イタリア、韓国：パートナー企業の協力を得て、医療施設や医師、学校にビデオ会議とネットワークソリューションを提供。これまでに合計100万ドルを超えるコラボレーションおよびネットワーク技術を世界中に提供しており、今後も継続する予定。 ● 社員とその安全の確保：最善の医療支援と緊急時の休暇提供、そして時給ベースで働く社員への全額支払いを約束 ● 在宅勤務に加え、すべての社員に対する出張やイベント、ミーティングなどの中止や延期を決定 詳しくは、シスコの担当営業にお問い合わせいただくか、またはpandemicsupport@cisco.comにメールでご連絡ください。 |
As the coronavirus outbreak continues to worsen around the world, it’s taking a devastating toll on lives and communities. To help address some of these challenges, Google has made a new $800+ million commitment to support small- and medium-sized businesses (SMBs), health organizations and governments, and health workers on the frontline of this global pandemic.
SEE DETAILS
|
Facebook is supporting health and economic relief activities with a $20 million matching donation to Covid-19 rescue operations, $100 million of support for small businesses, and assistance for medical institutions through free advertisements.
SEE DETAILS
We are also keeping people connected through functions that are useful for providing and requesting community support, and by delivering information from public and emergency medical institutions to Facebook and Messenger users. Also being offered are free provisions of our online collaboration tool, Workplace and sharing well-being tips and resources and donating $2 million to support mental health crisis helplines. 
Salesforce has released Salesforce Care, a free program of tools and support to help companies of any size to rapidly respond to customers, employees, partners and communities in this unprecedented time.
SEE DETAILS
The Salesforce Care solutions for Japan includes Quip (online collaboration tool to facilitate remote work), Salesforce Essentials (CRM for small business), Tableau Desktop (data analytics for small business), and a free, cloud service package for health centers nationwide to organize, track and better service citizens' inquiries on COVID-19. 
Verizon Business has ramped up its efforts to keep its global enterprise customers up and running during the COVID-19 pandemic. While Verizon's network has been up to the task of serving entire work forces conducting business out of their homes, Verizon Business has taken numerous steps to make sure its services still function at a high level.
SEE DETAILS
Like other service providers, the first step for Verizon Business included turning up remote network capacity. Security is also a top concern as employees have moved out of their secure work environments into homes where they share connectivity with other members of their apartments or homes. Verizon Business has been enabling its Software Defined Perimeter (SDP) technology, which is a service that provides connectivity at the application layer instead of using traditional network-based access controls, to customer endpoints as they work from home. Verizon Business has been dropping off remote access points for employees that need better quality of service, security and bandwidth at home. The remote access points from companies such as Aruba and Juniper Network, can be placed in front of a router and don't need a technical to install and configure them. Verizon has seen a large increase in demand for virtual contact centers as companies work to support their own customers from home. Verizon’s own call center agents are also using remote work functionality to support customers. Almost all of Verizon’s U.S.-based consumer call center employees—roughly 17,000 people– are working from home, alongside 95% of the Verizon Business service operations teams. |
At Amazon, we are committed to communities where we operate through on donations and innovative programs that will have a lasting positive impact on children, young adults, elderly and families especially those from under-represented and under-served communities as well as the medical professionals who are under a severe condition including the sufficient medical supplies.
SEE DETAILS
Ensuring their wellbeing, need for education and work and access to basic needs such as food and shelter through the collaborating with local governments and non-profit organizations.Amazon Japan has expanded default unattended delivery nationwide as of March 23 in line with the government guidance on this new service. And to help anxious customers concerned that they are infected with Covid-19, we launched a new feature on March 24 that allows the Alexa virtual assistant to recommend action based on Ministry of Health, Labor and Welfare guidance. Amazon partnered with the Ministry of Education, Culture, Sport, Science and Technology to provide free education materials for student distance learning on April 10, and with the Prime Minister’s Office to launch advertising space on Amazon.co.jp for government public health information campaigns on April 14. At Amazon, we are committed to communities where we operate through donations and innovative programs that will have a lasting positive impact on children, young adults, elderly and families especially those from under-represented and under-served communities. Ensuring their wellbeing, need for education and work and access to basic needs such as food and shelter through collaborating with local government and non-profit organizations. 
During times of crisis, GE provides support to critical infrastructure sectors including healthcare, energy and aviation. 
The safety and security of everyone who uses Uber is always our priority. Uber is constantly aware of the situation of the new coronavirus infection (COVID-19) and is taking steps to maintain local security.
SEE DETAILS
We've implemented two rounds of community support in Japan. Please find details in the following links: https://www.uber.com/jp/ja/coronavirus/ https://www.uber.com/ja-JP/newsroom/eats-support-japan/ Uber has also entered into innovative partnerships with Kobe City (https://www.uber.com/ja-JP/newsroom/uber-eats-kobe-partnership/) and Shibuya-ku (https://www.uber.com/ja-JP/newsroom/uber-eats-shibuya-partnership/). National INstrumentsIn today's unique situation, now and always, the health and safety of our customers, community, and employees is our number one priority. Beyond this, we are stepping up with how we can support you.
The mission at National Instruments (NI) has been to equip our engineers and scientists with software-defined systems that helps accelerate productivity, innovation, and discovery. SEE DETAILS
During these challenging times, we are expanding internal resources to support engineers and the community. NI is committed to connecting engineers with the tools and resources they need, while also supporting its employees and their local communities around the globe. Our Commitment to Our Employees, Customers, and Partners: We are continuing to closely monitor the rapidly evolving situation regarding COVID-19. We have two main priorities: Caring for the health and safety of our NI team members, their families, and our communities, and doing everything we can to help take care of the needs of our customers and partners. Because this situation is fluid and could change quickly, all NI facilities have updated their response plans. We also are working with our supply-chain partners to evaluate secondary risks to minimize delays in shipping and critical-material sourcing. We continue to monitor and adhere to guidance issued by national and local governments, the Centers for Disease Control and Prevention, and the World Health Organization. NI also is committed to helping ensure the integrity of our customers' and partners' business supply chain. We continue to make every effort to mitigate disruptions while striving to protect the health and safety of our employees and customers. Let’s stay connected during this unprecedented time: Please reach out to your NI team, as we are here for you. Priority Response – Critical Medical Device Manufacturing NI is supporting the needs of critical medical device manufacturers addressing COVID-19 by working closely with supply chain partners to minimize delays in shipping and sourcing of essential materials. NI is also supplying leading medical companies with test instrumentation, test development software, services and technical support. Additionally, the company is:
NI is ready to assess the prioritization of any need directly related to critical medical device manufacturing addressing COVID-19. We are committed to being fast and flexible in our efforts to connect you to what you need to meet this challenge. Enabling Engineers NI is providing access to the tools, systems and training that engineers need to be successful — in any situation and for any application. Online training courses are available to the global engineering community at no cost through at least April 30, 2020. Complimentary trials of NI software and licenses are obtainable for use at home while working remotely. The NI developers community, where engineers can collaborate with tens of thousands of their peers to solve any problem they encounter. Community Well-being In addition to supporting the work of its partners and customers, NI employees are independently helping their communities fight COVID-19. For example, Engineer Brian MacCleery and Vice President of Solutions Marketing Dave Wilson have worked with a volunteer organization and Austin-based medical professionals to get personal protective equipment (PPE), such as face shields and intubation tents, to healthcare workers on the front lines. NI is also committed to the short- and long-term support of its local communities. In its hometown of Austin, NI made a $1 million matching grant to the All Together ATX Fund, created by the Austin Community Foundation and United Way for Greater Austin to provide flexible resources to nonprofit organizations working with communities that are disproportionately impacted by COVID-19 and the economic consequences of the outbreak. An additional $1.5 million is available for nonprofit organizations that serve the other communities where NI has major global operations. For the latest information on NI’s response to the evolving COVID-19 situation, visit ni.com/covid19. |
At Adobe, nothing is more important than the health and well-being of our customers, our employees, and our worldwide community. As the situation with COVID-19 unfolds, we’re committed to giving you the support and resources to navigate this challenging time
SEE DETAILS
Adobe is making web-based PDF services free through May 31 and is extending the renewal grace period to 60 days for Creative Cloud and Adobe Document Cloud team and enterprise customers. To help education, students now have free, personal in-home access to Adobe Creative Cloud in place of their schools’ in-classroom licenses through May 31. And teachers can get a free three-month license of Adobe Captivate to create e-learning content. 
IBM is marshaling technology and bringing together the communities of experts to work together to manage through the COVID-19 outbreak and to prepare for the era of New Normal.
SEE DETAILS
For example, globally, IBM’s Watson Health unit is working directly with health organizations around the world to better understand the nature of COVID-19. IBM has also created a consortium to give researchers free access to the world’s most powerful high-performance computing resources in support of COVID-19 research. In Japan, IBM is offering products and solutions to help businesses maintain business continuity, shift to remote work and keep their assets secure – some for free for a limited time – and helping hospitals in Fukushima to implement remote diagnosis. 
レノボでは、COVID-19の拡大に対し、2月25日の安部内閣の対応策発表を受け、テレワークをはじめる企業が増えることを想定し「テレワークスタートガイド」を編集、2月28日より公開しています。
https://www.lenovo.com/jp/ja/news/article/2020-02-28 SEE DETAILS
レノボは2015年より全社員が無制限にテレワークを取得できる制度を持っており、また東京オリンピックの当初開催期間には約2週間の全社一斉テレワークを実施すべく、準備を進めていました。 https://www.lenovo.com/jp/ja/news/article/2019-06-26 今回公開したこのガイドはこうした経験から得られたノウハウを公開し、生産性の低下、セキュリティの懸念からテレワーク実施をためらう企業に実施を促す狙いがあります。 すでに政府ホームページ、東京都などでも参考資料として広く引用されています。 |
The ACCJ HEALTH & PHARMACEUTICAL SECTOR VS. COVID-19
ACCJ member companies in the Health & Pharmaceutical sectors are playing leading roles in the fight against COVID-19:
|
|
|
The ACCJ CONSUMER GOODS & RETAIL SECTOR VS. COVID-19
Amway Japan is an affiliate of Michigan-based Amway, the world’s largest direct selling company. With almost US$1 billion in sales, we are the largest foreign-based direct seller in Japan. We have prospered in this country since 1979 by helping people live healthier, more empowered lives, and by living our values as a good corporate citizen.
SEE DETAILS
As part of our commitment to Japan and the Japanese people, in response to the COVID-19 pandemic, we have:
日本アムウェイは米国ミシガン州に拠点をおく世界最大のダイレクトセリング企業「アムウェイ」の日本法人です。売上はおよそ10億ドルで、日本最大の外資系ダイレクトセリング企業です。1979年に日本市場に参入して以来、「人々の、すこやかで、ゆたかな人生を切り開くために」をモットーに、会社の理念でもある良き企業市民として活動することで、成長を遂げてきました。今回のパンデミックに際し、日本と日本の人々に対する強い思いから、以下のように行動しています：
|
We are pleased to announce the launch of “Stay Refreshed at Home” program that offers exercise lessons that can be easily performed indoors and free drink tickets for a total of 1 million people among users of “Coke On” smartphone app.
SEE DETAILS
In the middle of the COVID-19 crisis, our purpose becomes even more relevant: To refresh the world and make a positive difference. With our “Stay Refreshed at Home” program, we will be delivering a refreshing moment and a positive feeling to you at a moment in which they need it more. Check out our Campaign Site/Coca-Cola official SNS using the "#おうちでリフレッシュ" so that it can reach anyone who is needing some refreshment. Special website (PC/Japanese) https://c.cocacola.co.jp/app/refreshjapan/ Twitter (@TEAMCocacola) https://twitter.com/TEAMCocaCola Instagram (@teamcocacola) |
ACCJ INDIVIDUAL MEMBERS VS. COVID-19
RUTH JARMANAs a professional focused on bringing the international community (both domestic and overseas) together with Japanese business and service providers, my current focus is to advise and work with clients on how they can take advantage of the time provided by lock downs and less international movement.
SEE DETAILS
We see huge opportunities in the domestic Japanese market (2.8 million internationals already living here) which has been overlooked by Japanese businesses focused solely on the Inbound tourism market. My book "1.2.3 Tourism Theory" published in December 2019 is becoming a tool for Japanese business leaders as they look towards a reevaluation of the service industry in Japan with an eye towards the market presented by local internationals. I am proud of the ACCJ and the wonderful stories of forward thinking and proactive leadership coming from US business leaders. This is a precious time for the world to come together and I am very grateful for the ACCJ sharing how member companies are working to overcome this virus and the uncertainty it has fraught. |
